Avadyne Health Billing Updates

What’s changing with my hospital billing?

Starting July 1, 2026, hospital billing will transition from Avadyne Health to Tanner MyChart to create a more connected experience, giving you one place to manage your bills.

What you need to know

Tanner MyChart will become the primary place to:

Receive billing notifications and view detailed statements.
Make payments securely.
Set up and manage payment plans.
Connect with the Tanner Patient Financial Services team.

Billing statements will have an updated look and will include:

Mailing details for payments
Available payment plan options
Contact information for questions

For visits before July 1, 2026:

Avadyne Health will continue sending statements and contacting you about payments.

For visits on or after July 1, 2026:

You will receive statements from Tanner Medical Center.
Statements will follow your Tanner MyChart billing preferences that you selected in your account.

During the transition, you may receive different types of statements depending on your dates of service. Below are examples to help you recognize each format:

Additional updates:

After July 1, all new payment plans must be set up in Tanner MyChart.
Text-to-Pay messages will arrive from a new number beginning July 15.

What you need to do now

To ensure you remain up to date on your account and payments, you should:
- Log in or create your free Tanner MyChart account to set your billing preferences and manage future payments.
- Watch for new billing statements from Tanner Medical Center beginning July 1.
- Continue making payments to Avadyne Health if you receive a bill from them.

If you need help accessing your Tanner MyChart account, call 770-812-6875

Please note that call volumes may be higher than usual during this transition. If you are unable to reach a team member, please leave a voicemail, and we will return your call as soon as possible.

Billing Updates 2026

Who do I contact with questions?

These updates are designed to simplify the billing experience while supporting better communication between patients and care teams, helping ensure access to care remains clear, connected and easy to manage.